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The Snug, Masham Cottages
living room 4 Local Food dscf4072

Terms & Conditions

The Snug, Masham

  1. Bookings for the hire of the The Snug holiday cottage are regarded as confirmed on receipt of a 20% deposit. The balance of rental is due not later than one month before arrival.  Where the booking is made one month or less before the date the total fee is payable at the time of booking. We accept UK sterling cheques payable to Karen Maddison or you can make BACS transfer by arrangement.
  2. We ask for a separate £50 refundable security deposit cheque payable with the balance. This is not cashed, unless necessary and will be returned within 7 days of your departure.
  3. Non payment of the full rental amount by the due date will be regarded as a cancellation and we are entitled to re-let the property. Refunds of the deposit in these circumstances will only be made if the property is re-let for the period and after the expenses incurred in re-letting have been deducted.
  4. In the event of cancellation by the guest refund of the monies will be at our sole discretion.
  5. We reserve the right to cancel and shall be liable only for the refund of monies received.
  6. Bookings are from 2pm and departure time is 10:30am.
  7. Babies and children are welcome, a cot and highchair are available upon request. The cot has a mattress, bedding is not included.
  8. The Snug is only to be used by booked in guests only and not as a party venue. The maximum number of guests must not be exceeded.
  9. Guests agree to leave the cottage in the same clean and tidy condition at the end of their stay as they found it at the beginning.
  10. If the cottage is left in an unsatisfactory condition and additional costs occur these will be deducted from the security deposit. Any damage or breakages should be reported and may be charged for. Any missing items will be charged.
  11. External storage facilities are available for guests use for the storage of motorbikes and bikes. All storage items are left at the guests own risk and aren’t covered by the owner’s insurance policy.
  12. One small dog is permitted downstairs only, dogs are not to be left unattended in the Cottage, an extra charge of £10 per dog will be made.
  13. Smoking is prohibited inside the cottage.
  14. The price includes bed linen, towels, heating and lighting.
  15. All doors to the cottage have keys and you are responsible for the security of your belongings.
  16. As a guest if you have a complaint the matter must be taken up immediately with the owner so corrective action can be taken.
  17. We will take reasonable steps to ensure the security of your personal data. Your personal details will not be sold to a third party. You may receive from our occasional mailings.
  18. We reserve the right to amend and/or adjust these conditions without prior written notice.

By agreeing to these conditions the person making the booking is responsible for ensuring all the members of the group met the Terms and Conditions and for any loss or damage that occurs during the stay.

Enjoy your stay at The Snug.